Additional work often starts with a real project problem: an extra opening, a changed finish, an unexpected service route or a client request made during the job. The risk is not that the work is unimportant. The risk is that the request, cost, price, approval and invoice trail end up in different places.
Use this tracker as an on-page or print-friendly working record. It does not decide what the contract requires or replace the agreed contract/change-control process.
Blank tracker structure
| Field | What to record |
|---|---|
| scope change reference | A unique short reference, for example V-014 |
| Job and customer | The job reference and customer/project name |
| Date raised | When the request or issue was first recorded |
| Description and reason | Clear description of the change and why it arose |
| Requested by / evidence | Customer, contract administrator or project source; reference to email, drawing, photograph or instruction |
| Cost impact | Known/estimated people, stock or materials, equipment, external supplier and other direct cost impact |
| Price/proposed value | The value requested or agreed, excluding any unsupported assumption |
| Commercial status | Not priced, priced awaiting decision, approved, declined, instructed at risk, invoiced, paid |
| Approval evidence | Written acceptance, signed instruction or other reliable reference; leave clear where this is absent |
| Invoice/application reference | The invoice or application where recovery is requested |
| Expected payment / outcome | Expected date, paid date, dispute note or next action |
| Owner and next action | The person accountable and the next specific step |
Fictional worked entry
| Field | Illustrative entry |
|---|---|
| scope change reference | V-014 |
| Job | HAY-042 — rear extension |
| Date raised | 14 May |
| Description | Client asked to move a doorway after the opening had been formed |
| Evidence | Client email and revised sketch saved as HAY-042/V-014 |
| Cost impact | 10 people hours, additional lintel and plastering; estimate recorded separately |
| Proposed value | £1,150, subject to written agreement |
| Commercial status | Priced awaiting decision |
| Approval evidence | None yet — do not mark as approved |
| Next action | Project lead to obtain written decision before non-urgent work proceeds |
This is a fictional example. It does not establish a contractual entitlement, price or approval method for another job.
How to use the tracker
- Create an entry when the potential change is identified, not when you finally invoice it.
- Link the request to the job, evidence and the person who raised it.
- Separate the cost estimate from the proposed price. A higher cost does not automatically mean the customer has agreed a price.
- Keep status honest. “Instructed at risk” should not be silently changed to “approved”.
- Review open entries at the weekly job-cost and credit-control meeting.
- When a scope change is invoiced or included in an application, record the reference and follow the payment like any other customer balance.
Common errors to avoid
- Starting additional work without recording the request and commercial risk.
- Treating a verbal discussion as a documented agreed value when the evidence is unclear.
- Recording the selling price but not the extra people/material cost.
- Marking a scope change complete because the work is finished, even though it has not been invoiced or paid.
Who this is for
This resource is most useful if your business quotes and delivers individual jobs, projects or client assignments. Use the same approach for the work that is most material to your business.
Related FoxSums resources
- Job Costing: Track Project Profit
- Job Margin Calculator
- How to Price Jobs and Projects Profitably
- The Hidden Cost of Unapproved Scope Changes
Next step
Record a request before extra work starts, then keep its approval, price and recovery trail in the tracker.
Important
General information only. Check the facts and current official guidance for the business’s circumstances.
Sources and review
- Evidence check date: 2 November 2026.
- FoxSums operational guidance. This resource does not make a tax, legal or regulatory determination.